Guys, can anyone help me? I'm having
# general-english
b
Guys, can anyone help me? I'm having trouble making a call via http. I configured it to use zadarma, via VAPI. But I keep getting this error, even with the correct settings. call.in-progress.error-sip-telephony-provider-failed-to-connect-call
k
Check your SIP credentials, URI format, firewall settings, and make sure your number is correctly assigned in both VAPI and Zadarma and also confirm Zadarma isn’t having service issues..
b
the call request occurs normally, returning the call ID, but when entering the call logs we see that the error is call.in-progress.error-sip-telephony-provider-failed-to-connect-call 33079852-05af-44ca-bab1-0631c8924532
k
Send more call id
b
d1ef395c-b50b-4df2-88ea-46196bc64fee e08b4951-da35-468e-8cd6-b5e7fbf9e505
k
Looking into it
b
Thank you very much
@Kings_big💫 any news?
k
Not yet, I'll ping you
b
News?
s
@Bruno Matos ☪ I just looked into the shared call_id, and all of the associated phone numbers are deleted. Can you recreate phone number and then try again so I can take a look into the logs.
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