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Structured Data Empty
# support
b
I have structured data that was normally retrieved at the end of the call report, but now the data isn't pulling anything. Please help!
v
First, check your assistant's 
analysisPlan
to ensure the 
structuredDataPrompt
and 
structuredDataSchema
are set and not empty. For example:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
If these are missing or blank, structured data extraction will not work. Update and save your assistant configuration, then test a new call to see if the data is restored. For more details, see the [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis). Source: - [Vapi Call Analysis Documentation](https://docs.vapi.ai/assistants/call-analysis)
m
FYI - this is an ongoing problem for at least the last 24 hours that VAPI has not been able to fix...
v
Check your assistant's 
analysisPlan
to ensure both 
structuredDataPrompt
and 
structuredDataSchema
are set and not empty. For example:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
Update and save your configuration, then test a new call. If the issue persists and your setup is correct, it may be a platform issue—consider reaching out to [Vapi Support](support@vapi.ai) for further assistance. Source: [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
b
Amazing, I have a presentation to my 1st potential client today...I just so happened to do a test call and saw that none of the data is pulling through
k
It is fixed, can you share latest call_id? If you are still facing this issue.
b
I will do a test call now...
v
Please double-check your assistant's 
analysisPlan
to ensure both 
structuredDataPrompt
and 
structuredDataSchema
are set and not empty. Use the following example:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
Update and save your configuration, then test a new call. If the issue persists, please contact [support@vapi.ai](support@vapi.ai) for further assistance. Source: [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
To restore structured data extraction, ensure your assistant's 
analysisPlan
includes both a non-empty 
structuredDataPrompt
and a valid 
structuredDataSchema
. Use this example as a template:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
Update and save your configuration, then test a new call. If the issue persists, contact [Vapi Support](support@vapi.ai) for further help. Source: [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
b
v
If your structured data is still empty after updating your 
analysisPlan
, please contact Vapi Support with your call ID. Here’s a quick checklist:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
If this is set and the problem continues, email support@vapi.ai with your call ID for direct assistance. Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
k
Check that your assistant’s structuredDataPrompt and structuredDataSchema are correctly configured, review recent changes or updates, test with sample calls, and verify data routing via API or webhooks.
v
If your structured data extraction is still not working after confirming your 
analysisPlan
is set as below, the best next step is to email your call ID to [support@vapi.ai](support@vapi.ai) for direct assistance:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
This ensures the support team can investigate your specific case promptly. Source: [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
If your structured data extraction is still not working after confirming your 
analysisPlan
is set as below, the best next step is to email your call ID to [support@vapi.ai](support@vapi.ai) for direct assistance:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
This ensures the support team can investigate your specific case promptly. Source: [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
If your structured data extraction is still not working after confirming your 
analysisPlan
is set like below, please contact Vapi Support with your call ID for direct assistance:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
If this configuration is correct and the issue persists, email [support@vapi.ai](support@vapi.ai) with your call ID for further help. Source: [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
If your structured data extraction is still not working after confirming your 
analysisPlan
is set like below, please contact Vapi Support with your call ID for direct assistance:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
If this configuration is correct and the issue persists, email [support@vapi.ai](support@vapi.ai) with your call ID for further help. Source: [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
Since structured data extraction is still not working after following all configuration steps, the best next action is to email [support@vapi.ai](support@vapi.ai) with your call ID and a description of the issue. This will allow the Vapi team to investigate your specific case directly and provide updates or a resolution. For reference, ensure your 
analysisPlan
includes both a non-empty 
structuredDataPrompt
and a valid 
structuredDataSchema
as shown below:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
If this is already set and the problem persists, direct support contact is required. Source: [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
Since structured data extraction is still not working after following all configuration steps, the best next action is to email [support@vapi.ai](support@vapi.ai) with your call ID and a description of the issue. This will allow the Vapi team to investigate your specific case directly and provide updates or a resolution. For reference, ensure your 
analysisPlan
includes both a non-empty 
structuredDataPrompt
and a valid 
structuredDataSchema
as shown below:
Copy code
json
{
  "structuredDataPrompt": "Extract structured data per the JSON Schema.",
  "structuredDataSchema": {
    "type": "object",
    "properties": {
      "field1": { "type": "string" },
      "field2": { "type": "number" }
    },
    "required": ["field1", "field2"]
  }
}
If this is already set and the problem persists, direct support contact is required. Source: [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis) Source: - [Vapi Call Analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
k
Hey Brian, can you republish your assitant and give it a shot?
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