Bug in the UI?
# support
j
I have replicated this behavior several times, and it happens on both Chrome and Firefox. If I create a new SIP trunk credential and realize I made a mistake, if I delete that trunk to recreate it, my other trunk is the one that gets deleted. Example: Trunk A already exists. I setup Trunk B. I delete Trunk B. Trunk A is the one that gets deleted, Trunk B is the one that remains. https://cdn.discordapp.com/attachments/1375470892498550794/1375470892645220352/image.png?ex=6831ce97&is=68307d17&hm=109905afa76ffdb1c327fb41273d559b0a775cbbd072cef08cb291dcc76f18fb& https://cdn.discordapp.com/attachments/1375470892498550794/1375470892909334682/image.png?ex=6831ce97&is=68307d17&hm=7074448ab8465c47c28a3cdef38f333a0303b864c935507ef57cdbed5170d59f&
v
Thank you for reporting this issue. To help us investigate further, could you please confirm if the SIP trunk identifiers (e.g., "3615", "9276", "615") change after you refresh the page or log out and back in? This will help determine if the UI is displaying stale or mismatched data. If the problem persists, I recommend submitting a bug report directly to the Vapi team via their [bug report form](https://roadmap.vapi.ai/feature-requests) for a more in-depth review. Sources: - [Vapi Support](https://docs.vapi.ai/support) - [Submit Bug Report](https://roadmap.vapi.ai/feature-requests)
k
Hey, I'm sorry for the trouble you're having. Could you record a loom video showing the error or inconsistency in the dashboard, along with the steps to reproduce it? That would really help me share it with my team so we can take a look and try to fix it for you. Also, please share your organization ID.