please help cant add credits - tried two credit cards now https://cdn.discordapp.com/attachments/1375526255490895992/1375526255763521636/image.png?ex=68320227&is=6830b0a7&hm=13178ce2e2ba8d15c8e92ed2a50b208aac1e1fd0083e9184c1c336906040ea15&

Thank you for sharing the error details. To help us investigate further, could you please confirm if both credit cards you tried are valid, unexpired, and support online international transactions? If the issue persists, you can also reach out directly to [support@vapi.ai](support@vapi.ai) or join our [Discord support channel](https://discord.com/invite/pUFNcf2WmH) for real-time assistance. Error received: - "Error updating auto reload plan" - "Failed to purchase credits: Invalid payment details" Let us know about the card status so we can assist you further! Sources: - [Vapi Changelog November 30, 2024](https://docs.vapi.ai/changelog/2024/11/30) - [Vapi Support Options](https://docs.vapi.ai/support)

Sorry for the inconvenience, kindly message @Sahil

Please reach out directly to [support@vapi.ai](support@vapi.ai) or join the [Vapi Discord support channel](https://discord.com/invite/pUFNcf2WmH) for real-time assistance with your credit card issue. Make sure your cards are valid, unexpired, and support international transactions. If the problem persists after these checks, only Vapi support can resolve account-specific payment errors. For more details, see the [Vapi Changelog November 30, 2024](https://docs.vapi.ai/changelog/2024/11/30) and [Vapi Support Options](https://docs.vapi.ai/support). Sources: - [Vapi Changelog November 30, 2024](https://docs.vapi.ai/changelog/2024/11/30) - [Vapi Support Options](https://docs.vapi.ai/support)

Hey Sean, I understand this can be frustrating. It looks like the payment details you added aren't correct. Could you please double-check and re-enter them? Let me know if you need any help.