Squads call recording
# support
u
Hi Vapi team! Love what you do here. Quick question — how can I enable call recording for inbound calls routed to a Squad (rather than a single assistant)? I’ve already set up the squad with assistants and rerouting works fine, but I’m not seeing an option to record those calls. Any help would be appreciated
v
Thank you for your question! Based on the documentation, call recording is enabled at the assistant level using the
assistant.artifactPlan.recordingEnabled
property, but it's not clear if this applies automatically to Squad-based inbound calls or if additional configuration is needed at the squad level. Could you let me know if you have already set
recordingEnabled: true
for each assistant in your Squad configuration?
This will help determine if further steps are required. Sources: - [Vapi Call Recording Documentation](https://docs.vapi.ai/call-recording) - [Vapi Squads Documentation](https://docs.vapi.ai/squads)
u
Hello @Ulvi Aliyev
v
Thanks for your question! Based on the documentation, call recording is enabled per assistant using the
assistant.artifactPlan.recordingEnabled
property. To help further, can you confirm if you have set
recordingEnabled: true
for each assistant in your Squad configuration?
This will clarify if additional steps are needed for Squad-based call recording. If you have already done this, please let me know so I can assist you with the next troubleshooting step. Sources: - [Vapi Call Recording Documentation](https://docs.vapi.ai/call-recording) - [Vapi Squads Documentation](https://docs.vapi.ai/squads) - [Squads Example](https://docs.vapi.ai/squads-example)
u
I think call recording you want is to record after call is ende, right?
v
Thank you for your question! To clarify, have you set
recordingEnabled: true
for each assistant in your Squad configuration? This is the main step mentioned in the documentation for enabling call recording, but confirming your setup will help determine if further action is needed. Sources: - [Vapi Call Recording Documentation](https://docs.vapi.ai/call-recording) - [Vapi Squads Documentation](https://docs.vapi.ai/squads) - [Squads Example](https://docs.vapi.ai/squads-example)
s
cc: @Kings_big💫
v
To help you further, can you please confirm if you have set
recordingEnabled: true
for each assistant in your Squad configuration?
This is the main step mentioned in the documentation for enabling call recording in Squad-based calls. Once you confirm, I can assist with the next troubleshooting step if needed. For reference: [Vapi Call Recording Documentation](https://docs.vapi.ai/call-recording) Sources: - [Vapi Call Recording Documentation](https://docs.vapi.ai/call-recording) - [Vapi Squads Documentation](https://docs.vapi.ai/squads) - [Squads Example](https://docs.vapi.ai/squads-example)
k
Set recordingEnabled: true for each assistant in the Squad config—whether they’re defined inline or referenced by ID.
v
To clarify and help you further: Have you already set
recordingEnabled: true
for each assistant in your Squad configuration (whether defined inline or by ID)? This is the main step recommended in the documentation for enabling call recording in Squad-based calls. Once you confirm, I can assist with the next troubleshooting step if needed. For reference: [Vapi Call Recording Documentation](https://docs.vapi.ai/call-recording) Sources: - [Vapi Call Recording Documentation](https://docs.vapi.ai/call-recording) - [Vapi Squads Documentation](https://docs.vapi.ai/squads) - [Squads Example](https://docs.vapi.ai/squads-example)
u
Great, thank you very much
v
You're very welcome! If you have any more questions or need further assistance, feel free to ask.
s
Glad the issue was resolved. Please reach out to us if you have any other questions regarding this issue