Is it possible to buy a south african phone number on vapi becuase it keeps on telling me the area code is not supported
v
Vapi Support Bot
05/26/2025, 2:08 PM
You cannot directly buy a South African phone number in Vapi. Vapi only supports direct creation of US phone numbers.
To use a South African number, purchase it from Twilio (or another supported provider), then import it into Vapi using the "Import" option in the Phone Numbers section of your Vapi dashboard and your Twilio credentials.
For step-by-step instructions, see the [Vapi import guide](https://docs.vapi.ai/quickstart/import-twillio).
Sources:
- [Creating Free Phone Numbers Vapi Docs](https://docs.vapi.ai/free-telephony)
- [Phone Calling Vapi Docs](https://docs.vapi.ai/phone-calling)
- [Import number from Twilio Vapi Docs](https://docs.vapi.ai/quickstart/import-twillio)
Vapi Support Bot
05/26/2025, 2:08 PM
You cannot directly buy a South African phone number in Vapi. Vapi only supports direct creation of US phone numbers.
To use a South African number, purchase it from Twilio (or another supported provider), then import it into Vapi using the "Import" option in the Phone Numbers section of your Vapi dashboard and your Twilio credentials.
For step-by-step instructions, see the [Vapi import guide](https://docs.vapi.ai/quickstart/import-twillio).
Sources:
- [Creating Free Phone Numbers Vapi Docs](https://docs.vapi.ai/free-telephony)
- [Phone Calling Vapi Docs](https://docs.vapi.ai/phone-calling)
- [Import number from Twilio Vapi Docs](https://docs.vapi.ai/quickstart/import-twillio)
k
Kings_big💫
05/26/2025, 3:08 PM
Currently, Vapi doesn’t support buying South African numbers directly, but you can buy one from Twilio and import it into Vapi for use..
v
Vapi Support Bot
05/26/2025, 3:08 PM
You can't buy a South African phone number directly in Vapi—only US numbers are supported for direct purchase. If you want to use a South African number, you'll need to get it from a provider like Twilio and then import it into Vapi using your Twilio credentials. That's why you're seeing the area code not supported message.
p
Praveen Nair
05/27/2025, 6:54 AM
You can import a SIP number from a provider of your choice and configure it within VAPI, such as Twilio, Telnyx, or others. If you need any assistance configuring it, please reach out to us.