Hi, setting up a warm transfer and dont want user to hear the summary of the conversation. How can we set up the warm transfer to summarize to the human agent separately, then loop in user after summary. Current: call is transferred without a summary.

Use mode: "warm-transfer-with-summary" with summaryPlan.enabled: true so the assistant summarizes to the agent first, then connects the user.

Based on the conversation, one approach suggested is to use the mode "warm-transfer-with-summary" and set summaryPlan.enabled: true. This setup is intended to have the assistant summarize the conversation to the agent first, then connect the user, so the user does not hear the summary. Please note that this information comes from a user suggestion and not from official documentation, so results may vary.

Can you send me the call_id?