Hey VAPI team! 👋
I’m trying to use VAPI to collect WhatsApp opt-in consent from a user and then trigger an action in Make.com. Here’s my goal:
🔹 A user books an appointment or provides contact details via VAPI
🔹 VAPI asks: “Do you agree to receive WhatsApp notifications?” (opt-in checkbox or voice confirmation)
🔹 If consent is given:
• I want to send the data to Make.com via webhook
• AND also register the opt-in with Meta’s WhatsApp Cloud API (via:
https://graph.facebook.com/v19.0/
/opt_in)
✅ Is there a best practice for this use case in VAPI?
✅ Can I split the opt-in into a separate tool for better flow handling in Make?
Would appreciate any guidance, examples, or how to map the webhook data properly for the Meta API call 🙏
Thanks a lot!