Gladia transcribers does not work.
# support
l
Gladia transcriber does not work for any assistant and for any language. The assistant will say the start message and then it becomes unresponsive. See call id: 137ce6e6-7095-4938-8686-1abfc538d804 de612a1e-b842-46e8-a1b0-f7d6adae5a80 77c67880-8c20-474f-b2d0-93b13ceccfc8 2ea05a30-4632-40cb-bb48-9a7894e50526
s
This issue appears to be on the Gladiator transcriber's side. When attempting to establish the connection, the socket connection isn't ready, causing data to be dropped. This issue has progressively worsened across all four of your calls. I suggest switching to a different transcriber or adding a fallback transcriber until the Gladiator transcriber returns to its normal working state.
l
Please take it down from Vapi if it doesn't work! Wanted to use it for production
s
I've shared your feedback with the team. Thanks!