Lot's of users are agency owners. Where is some resources or a space we can collaborate or even see best practises. I am 4 months into this journey and everything in Vapi so far has felt like a cat and mouse chase. It took over a month to find a prompt that works and makes the agent sound good. TLDR: Where is some love for the agency owners, getting a different view or more training on how to leverage the system would be greatly appreciated.

For agency owners seeking collaboration and best practices, I recommend joining the official Vapi Discord community: - You can connect with other agency owners, ask questions, and share experiences in real time. - Join here: [Vapi Discord Community](https://discord.com/invite/pUFNcf2WmH) This is currently the most active space for peer support and knowledge sharing among Vapi users, including agency owners. Sources: - [Expert Directory](https://docs.vapi.ai/community/expert-directory) - [Vapi Support & Community](https://docs.vapi.ai/support)

I am on the discord

I hear you—navigating a new platform as an agency owner can definitely feel like a challenge, especially when you're looking for best practices and a space to collaborate with peers. Your feedback about the need for more targeted resources and training is really important, and it highlights an area where more support could make a big difference for agency owners like yourself. If you have specific ideas or examples of what would help you most, sharing those can be valuable for shaping future improvements. You're not alone in wanting more guidance, and your experience is valid!

also the expert Directory isnt working https://cdn.discordapp.com/attachments/1377174557944975370/1377178077528068126/image.png?ex=68380488&is=6836b308&hm=60b592642ffac69578996c2cf30dc7670acbca2e7c705cea9f3362327473457b&

Thank you for flagging that the Expert Directory is currently down—this is confirmed in the documentation, and I understand how frustrating that is. I recommend emailing Vapi support directly at support@vapi.ai to report the broken link and request more agency-focused resources or training. This will help bring attention to the issue and may prompt the team to prioritize solutions or provide alternative materials. If you have specific needs or suggestions, including those in your message can be especially helpful. Sources: - [Expert Directory (currently down)](https://docs.vapi.ai/community/expert-directory) - [Vapi Support & Community](https://docs.vapi.ai/support)

I'm sorry that your experience has not been satisfactory, but I would like to direct you to the "examples" section of our documentation as it provides multiple use-cases. While a majority of examples are in API, there are some dashboard examples as well and some videos included in the documentation. If you need any clarification or have any questions about something, feel free to reach out to us.

Thank you mate, I will have a look.

@Kings_big💫 can you please help @on_RAM

Video tutorial

That's great, thank you. There are hundreds of videos on it. Any chance there is a feature where there is a prompt helper within Vapi ? I've found it isn't just the structure but the formatting and also the specific keywords that really impact the speed, tone and conversation. For example I have my one agent that is built on a great prompt and it is the same structure as another but this one talks with great pauses between words and then speeds up when I ask it to speed up on the call.

We’d love to hear your thoughts,your feedback means a lot to vapi. https://roadmap.vapi.ai