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VAPI Free Plan - Failed Transfer Call
# support
d
Hi Guys, Will the Transfer Call functions if you are in a VAPI FREE Plan. We just wanted to know. We already have a number purchased in Twilio but transfer Fail. Please let us know so we can upgrade. https://cdn.discordapp.com/attachments/1377544901327196181/1377544901981503579/VAPI_FREE_PLAN.png?ex=68395a2a&is=683808aa&hm=0bbc5de9c038eebf7c2d63fb1d2d5eb5a37d019655f8b32f6fb4464e6501e5a1&
c
Change the LLM. Try 4.1 mini or nano. It's like pulling an LLM out of a hat till you get one that decides to work for transfers these days.
v
The VAPI documentation does not state that call transfers are restricted on the Free Plan. You should be able to use the 
transferCall
function with your Twilio number as long as you are within your usage limits. If transfers are failing, double-check your transfer setup, destination numbers, and review the call logs for errors. If issues persist, try switching to a different LLM model (like "4.1 mini" or "nano") as some users have found this helps with transfer reliability. Sources: - [Vapi Call Forwarding Documentation](https://docs.vapi.ai/call-forwarding) - [Vapi Phone Calling Documentation](https://docs.vapi.ai/phone-calling) - [Vapi Twilio Import Guide](https://docs.vapi.ai/quickstart/import-twillio) - [Vapi Changelog May 15, 2025](https://docs.vapi.ai/changelog/2025/5/15)
The VAPI documentation does not state that call transfers are restricted on the Free Plan. You should be able to use the 
transferCall
function with your Twilio number as long as you are within your usage limits. If transfers are failing, double-check your transfer setup, destination numbers, and review the call logs for errors. If issues persist, try switching to a different LLM model (like "4.1 mini" or "nano") as some users have found this helps with transfer reliability. Sources: - [Vapi Call Forwarding Documentation](https://docs.vapi.ai/call-forwarding) - [Vapi Phone Calling Documentation](https://docs.vapi.ai/phone-calling) - [Vapi Twilio Import Guide](https://docs.vapi.ai/quickstart/import-twillio) - [Vapi Changelog May 15, 2025](https://docs.vapi.ai/changelog/2025/5/15)
The VAPI documentation does not state that call transfers are restricted on the Free Plan. You should be able to use the 
transferCall
function with your Twilio number as long as you are within your usage limits. If transfers are failing, double-check your transfer setup, destination numbers, and review the call logs for errors. If issues persist, try switching to a different LLM model (like "4.1 mini" or "nano") as some users have found this helps with transfer reliability. Sources: - [Vapi Call Forwarding Documentation](https://docs.vapi.ai/call-forwarding) - [Vapi Phone Calling Documentation](https://docs.vapi.ai/phone-calling) - [Vapi Twilio Import Guide](https://docs.vapi.ai/quickstart/import-twillio) - [Vapi Changelog May 15, 2025](https://docs.vapi.ai/changelog/2025/5/15)
The VAPI documentation does not state that call transfers are restricted on the Free Plan. You should be able to use the 
transferCall
function with your Twilio number as long as you are within your usage limits. If transfers are failing, double-check your transfer setup, destination numbers, and review the call logs for errors. If issues persist, try switching to a different LLM model (like "4.1 mini" or "nano") as some users have found this helps with transfer reliability. Sources: - [Vapi Call Forwarding Documentation](https://docs.vapi.ai/call-forwarding) - [Vapi Phone Calling Documentation](https://docs.vapi.ai/phone-calling) - [Vapi Twilio Import Guide](https://docs.vapi.ai/quickstart/import-twillio) - [Vapi Changelog May 15, 2025](https://docs.vapi.ai/changelog/2025/5/15)
The Vapi documentation does not indicate any restriction on using the Transfer Call function with the Free Plan. You should be able to use call transfers with a Twilio number on the Free Plan, provided your configuration is correct. If transfers are failing, it's likely due to a setup or configuration issue rather than a plan limitation. Double-check your transfer tool parameters and Twilio integration settings to resolve the issue. Sources: - [Vapi documentation: call forwarding](https://docs.vapi.ai/call-forwarding) - [Vapi documentation: phone calling](https://docs.vapi.ai/phone-calling) - [Vapi documentation: free telephony](https://docs.vapi.ai/free-telephony)
The Vapi documentation does not indicate any restriction on using the Transfer Call function with the Free Plan. You should be able to use call transfers with a Twilio number on the Free Plan, provided your configuration is correct. If transfers are failing, it's likely due to a setup or configuration issue rather than a plan limitation. Double-check your transfer tool parameters and Twilio integration settings to resolve the issue. Sources: - [Vapi documentation: call forwarding](https://docs.vapi.ai/call-forwarding) - [Vapi documentation: phone calling](https://docs.vapi.ai/phone-calling) - [Vapi documentation: free telephony](https://docs.vapi.ai/free-telephony)
The Vapi documentation does not indicate any restriction on using the Transfer Call function with the Free Plan. You should be able to use call transfers with a Twilio number on the Free Plan, provided your configuration is correct. If transfers are failing, it's likely due to a setup or configuration issue rather than a plan limitation. Double-check your transfer tool parameters and Twilio integration settings to resolve the issue. Sources: - [Vapi documentation: call forwarding](https://docs.vapi.ai/call-forwarding) - [Vapi documentation: phone calling](https://docs.vapi.ai/phone-calling) - [Vapi documentation: free telephony](https://docs.vapi.ai/free-telephony)
The Vapi documentation does not indicate any restriction on using the Transfer Call function with the Free Plan. You should be able to use call transfers with a Twilio number on the Free Plan, provided your configuration is correct. If transfers are failing, it's likely due to a setup or configuration issue rather than a plan limitation. Double-check your transfer tool parameters and Twilio integration settings to resolve the issue. Sources: - [Vapi documentation: call forwarding](https://docs.vapi.ai/call-forwarding) - [Vapi documentation: phone calling](https://docs.vapi.ai/phone-calling) - [Vapi documentation: free telephony](https://docs.vapi.ai/free-telephony)
c
Hey, the transfer call function works if you're in the Free plan, and it works irrespective of your VAPI pricing plan. Please let me know if you have more questions.
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