Urgent: Domain Name Misspelled in Assistant Messag...
# supports
Sahil
05/30/2025, 10:20 AMHi @User @User This is a critical issue.
Despite clearly prompting the assistant with the domain as @accelnomics.com, it is being misspelled in the messages as "Excelnomics, com" — note the incorrect spelling and the missing dot before "com".
This happens around 2:40 in the call.
The assistant config has "modelOutputInMessagesEnabled": true, yet the message output is incorrect.
Please address this issue urgently and investigate using the provided Call ID.
k
Kings_big💫
05/30/2025, 10:28 AMCheck now if resolved
s
Sahil
05/30/2025, 11:11 AMHi King
its still not resolved tried just now :
call id 170d4977-b28f-4146-8f35-5ca12ae3e526 at 1:32 says it says the domain name and in the message its still coming as excelnomics which is not correct spelling
Sahil
05/30/2025, 11:18 AMagain tried call id : 2c600751-8a95-4cc4-96bb-55143f4788e4
1:54 same issue
k
Kings_big💫
05/30/2025, 11:39 AMLooking into it
Kings_big💫
05/30/2025, 12:15 PMmessage has been deleted
Kings_big💫
05/30/2025, 12:17 PMmessage has been deleted
s
Sahil
05/30/2025, 12:34 PMits taking wrong email because its coming wrong in the message itself that will go as the input to the tool
Sahil
05/30/2025, 12:35 PMi just want that in the messages generated during the call the spelling of domain name should come exactly what i mentioned in the system prompt and not what the assistant speech is transcribed that's it
Sahil
05/30/2025, 12:37 PMdoesn't this "modelOutputInMessagesEnabled": true
do the same what i need then why its not working ?
Sahil
05/31/2025, 12:59 PMHello @Shubham Bajaj @Kings_big💫
can we fix this this issue quickly ?
or let me know if I am going wrong somewhere
Sahil
06/02/2025, 3:55 AMhi @Vapi @Kings_big💫 @Shubham Bajaj any updates on this ?
k
Kings_big💫
06/02/2025, 6:22 AMUse clearer prompts, SSML, or a different TTS provider to ensure correct pronunciation and transcription..
s
Sahil
06/02/2025, 6:28 AMhey @Kings_big💫 but could you explain what is the use of this field
"modelOutputInMessagesEnabled": true ??
Sahil
06/02/2025, 6:35 AMthis is what is written in doc
Copy code
modelOutputInMessagesEnabled
boolean
Optional
This determines whether the model’s output is used in conversation history rather than the transcription of assistant’s speech.
Default false while in beta.Sahil
06/02/2025, 6:35 AMso why is the transcribed words coming in the message if i set this true that's my first question ?
Sahil
06/02/2025, 6:36 AMcould you please help me understand this maybe i am assuming wrong then correct me
k
Kings_big💫
06/02/2025, 6:49 AMThe modelOutputInMessagesEnabled: true setting includes the assistant’s exact text responses in messages, helping with accuracy and tool triggers, but it doesn’t affect speech pronunciation or transcription.
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