Chat api not returning Session ID
# supporta
Akash Malhotra
05/30/2025, 4:11 PMHI Team... I tried the chat API.. its not returning session ID.. also if I am sending previouschatid its starting the chat fresh.
Am i doing something wrong here or this is an issue here
k
Kings_big💫
05/30/2025, 5:00 PMUse the returned chatId as previousChatId in follow-ups to maintain context, just don’t mix sessionId and previousChatId, as they’re mutually exclusive and using both can reset the chat.
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Akash Malhotra
05/31/2025, 2:25 PMtried sending the previous chat id... but still chat is coming as a fresh chat always
Akash Malhotra
05/31/2025, 2:26 PMyou can see its asking for ame again and again even if m sending previous chat id as parameter
https://cdn.discordapp.com/attachments/1378043172688629793/1378379129581342720/Screenshot_2025-05-31_at_7.56.05_PM.png?ex=683c6319&is=683b1199&hm=65e1061c56256dcbcaff93c4fa43f4a9c2115a11f3decbfe18efc332bf91495b&
k
Kings_big💫
05/31/2025, 3:34 PMCan you send your chat id
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Akash Malhotra
05/31/2025, 3:55 PM"48387187-98C2-42fb-ae11-Babd19bcab82"
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Kings_big💫
05/31/2025, 4:15 PMLooking into it
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Akash Malhotra
06/02/2025, 7:31 AMHi Team.. did we got anychance in this
Akash Malhotra
06/02/2025, 8:08 AMI can understand i can use previous chat id.. but if a single conversation is going on, i want to catpture it via single session.. currently every message user send , starts a new chat.. as chat api is not returning session ID, i think its not possible for now
s
Shubham Bajaj
06/02/2025, 4:01 PMHey @Akash Malhotra thanks for patience, let me look into it.
k
Kyle Brunker
06/03/2025, 10:06 PMHey Akash, we have identified the issue, and we have already started doing dev work on it. So you can expect the fix to be deployed by tomorrow in the Daily channel and by the end of this week in the Weekly channel. Thanks for bringing this issue for us.
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Akash Malhotra
06/04/2025, 4:21 AMperfect