Call id is here - 262381db-ab28-4f94-87ec-409a74414d9b
7:43 mark
v
Vapi Support Bot
06/04/2025, 12:04 AM
Vapi's background voice filtering is designed to reduce echo and focus on the primary speaker, but some echo may still occur in challenging environments ([see docs](https://docs.vapi.ai/how-vapi-works#background-voice-filtering)). I do not have access to your specific call audio or logs.
Could you let me know if the echo is only happening at the end of calls, or do you notice it at other points as well? This will help narrow down whether it's an environment, setup, or timing issue.
Source:
- [How Vapi works – Background Voice Filtering](https://docs.vapi.ai/how-vapi-works#background-voice-filtering)
v
Vapi
06/04/2025, 8:23 AM
To help track down this issue, could you share one or two:
\- When exactly this happened (the timestamp)
\- What response you expected to get
\- What response you actually got instead
This would really help us figure out what went wrong!