I am the owner of a call center, and we are building a frontend AI agent using Vapi. This agent is designed to interact with callers by asking a series of questions and then intelligently transferring the call to a specific phone number or campaign based on the responses. This solution is part of our effort to streamline call workflows and improve efficiency across our call center operations. I would like to speak with your sales team to better understand your pricing structure. On average, our call center uses between 1,000 to 1,500 minutes per hour, and we are actively seeking a more cost-effective solution than our current provider. We are especially interested in knowing if Vapi offers monthly plans with unlimited minutes or volume-based pricing that can significantly reduce our operating costs. Our goal is to find a reliable and scalable solution at a competitive price point

Vapi offers volume-based pricing discounts and enterprise plans for high-usage customers like call centers, but does not advertise an unlimited minutes plan in its documentation. To get a tailored quote and discuss options that could significantly reduce your costs, please contact the Vapi sales team directly at [support@vapi.ai](support@vapi.ai) or via their [Enterprise Plans page](https://docs.vapi.ai/enterprise/plans). This will ensure you receive the most competitive and relevant pricing for your specific usage needs. Sources: - [Vapi FAQ](https://docs.vapi.ai/faq) - [Vapi Enterprise Plans](https://docs.vapi.ai/enterprise/plans)

Message @Sahil

Ok