Tools section down
# support
s
Getting a message "Uh-oh, apologies, it looks like my voice circuits have overloaded" whenever I open my tools section
v
It looks like you're experiencing an issue with the Tools section. The best next step is to contact Vapi support directly at [support@vapi.ai](support@vapi.ai) or join the [Vapi Discord community](https://discord.com/invite/pUFNcf2WmH) for real-time help. You can also check the [Vapi status page](https://status.vapi.ai/) for any ongoing incidents. If possible, include a screenshot and the exact error message in your support request for faster troubleshooting. Source: - [Vapi Support](https://docs.vapi.ai/support)
k
Check your assistant’s voice settings and add a fallbackPlan to handle voice failures, clear your browser cache or try another browser..
v
Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your assistant ID.