when i click to purchase it gives me error https://cdn.discordapp.com/attachments/1379921999383756942/1379921999895199795/image.png?ex=68420002&is=6840ae82&hm=dbeef5841435b6b52bac162cc1ca104f456ddc722e2ba2088dd647394f316ee8&

To resolve the "Couldn't purchase credits" error, please add a payment method to your Vapi account: 1. Go to the [Vapi billing page](https://dashboard.vapi.ai/org/billing/credits). 2. Add a valid payment method in your billing settings. 3. Retry your credit purchase. If you continue to have issues, consider reaching out to [Vapi support](support@vapi.ai) for further assistance. Sources: - [Vapi Changelog November 30, 2024](https://docs.vapi.ai/changelog/2024/11/30) - [Vapi Support](https://docs.vapi.ai/support)

@ghostdragon hey men im having the same issues.. i tried to do what the @Vapi Support Bot nothing happend on my end.. did it work for you ?

Thanks for sharing your experience. To help troubleshoot further, can you confirm if you have already added a valid payment method on the [Vapi billing page](https://dashboard.vapi.ai/org/billing/credits), and if so, did you receive any new error messages after retrying the purchase? If you continue to have issues, you may also want to contact [Vapi support](support@vapi.ai) for direct assistance. Sources: - [Vapi Changelog November 30, 2024](https://docs.vapi.ai/changelog/2024/11/30) - [Vapi Support](https://docs.vapi.ai/support)

they just create bugs

Make sure when you enter all your card details to click the checkmark button to save your card details. You will know it is saved if it hides the numbers with dots.