Is there any issue with Openai GPT4o realtime clusters ? It goes blank when a call is initiated other openai/anthorpic models that iam using are working fine

The OpenAI GPT-4o Realtime API is currently in beta and not recommended for production use, which may lead to instability or blank responses during calls. There is no official documentation confirming a current outage, but issues like agents not speaking can sometimes be caused by configuration errors (e.g., missing Assistant ID or Phone Number ID). I recommend double-checking your assistant and call configuration, and if the issue persists, reaching out to [Vapi support](https://docs.vapi.ai/support) or the [community Discord](https://discord.com/invite/pUFNcf2WmH) for real-time help. Sources: - [OpenAI Realtime API documentation](https://docs.vapi.ai/openai-realtime) - [Vapi Support](https://docs.vapi.ai/support) - [Community troubleshooting thread](https://discord.com/channels/1211482211119796234/1370485222214336564)

@Vapi Support Bot iam testing in vapi directly and not an api call.

Since you're testing directly in the Vapi dashboard and still seeing blank responses with GPT-4o Realtime, and no current outage is documented, the best next step is to contact [Vapi support](https://docs.vapi.ai/support) or join the [community Discord](https://discord.com/invite/pUFNcf2WmH) for real-time troubleshooting. Double-check your assistant and phone number configuration, but if everything looks correct, support can help investigate further. Sources: - [OpenAI Realtime API documentation](https://docs.vapi.ai/openai-realtime) - [Vapi Support](https://docs.vapi.ai/support) - [Community troubleshooting thread](https://discord.com/channels/1211482211119796234/1370485222214336564)

it happens most of the time, dont use realtime api

The Open AI Realtime API is flat out down in Vapi since yesterday. I don't care if you don't have it documented, test for yourself. Our product is down because of this, and we need to get it fixed ASAP!!!

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!

The Open AI Realtime API is not working for ANY calls... How would you guys not be on this, and ask me what call ID is having the issue? I answered the questions below, but once again this is not a one call issue. Vapi's entire integration with Open AI Realtime API has been offline since last week when Open AI updated their API. The call ID: a1afff7f-51d4-485c-acf5-ea745783b1af When exactly this happened (the timestamp): Jun 9, 2025, 09:40 What response you expected to get: The Realtime API to be able to speak What response you actually got instead: The Realtime API returns nothing back

Hey, I just looked into the shared call ID call logs, and I don't see any logs reporting any issues with OpenAI's real-time model. If possible for you, can you share a few more call IDs? Also, I haven't observed other people reporting the same. So I cannot make any comments on it. If it's happening frequently for you, I'll suggest to share more call IDs so I can try to find out something out of it. But for now, the call has been marked and ended by the customer.

@arthur this thread too… FYI… looks like the issue is occurring across the board

@arthur do you have more context on this isuse?

Hey @ssai, a gentle reminder to continue this thread.

@Shubham Bajaj its still an issue. can i share my screen and show how/where it's happening?

Looks like something was up from