when the customer picks up the call, even if the call only lasts 1 second. we get charged for a full minute. When a call doesn't go through and goes to voicemail. do we also have to pay a full minute for the voicemail that only lasts maybe 4 seconds? I'm trying to calculate my costs.

Based on the information found, Vapi charges a minimum of 1 minute for regular calls, even if the call lasts only a few seconds. However, the documentation does not explicitly state whether this same billing rule applies to calls that go to voicemail and last only a few seconds. To ensure you get an accurate answer for your cost calculations, could you clarify if you are using a specific voicemail detection setting or provider, or would you like me to direct you to Vapi support for a definitive billing policy on short voicemail calls? Sources: - [Vapi Pricing and Billing Documentation](https://docs.vapi.ai/billing/estimating-costs) - [Vapi Voicemail Detection](https://docs.vapi.ai/calls/voicemail-detection) - [Vapi Call End Reasons](https://docs.vapi.ai/calls/call-ended-reason)

im using the default voicemail detection by Vapi

In your dashboard, you can verify the cost in the call logs section. If you would like us to review a certain call and its costs, you can provide that call id here and we will review it.