We have added a new feature in our app today that allows owners to see where the call agent is sending messages. Additionally, if the customer replies back those replies will also be trackable, making it easy for owners to respond directly from the app. https://cdn.discordapp.com/attachments/1211483571454218261/1380463075609677946/image.png?ex=68965dac&is=68950c2c&hm=4d7358b4e30da85fecca53cd09ac422da1e9b702db7b1a703c12305956ae0d9a&