When creating a workflow - how can I call on API for lead lookup before the call is made? It won't let me add the lead look up step before the "introduction" step https://cdn.discordapp.com/attachments/1211484481848873020/1382025326682570805/Screenshot_2025-06-10_at_8.54.16_AM.png?ex=6849a6e2&is=68485562&hm=24051b4ce0f22596df0ab0ab49dfb521418f2ad720b5f23bb9cac7d55bae16f5&

The way I've had success doing it is instead of calling the workflow directly, work on the "assistant-request" event. When the flow starts it will look to see which agent / workflow to use and send a server event. Then when you receive that server event you do all of your lookup stuff and add it back to the agent / workflow

Thanks @Austin K - so if I am understanding correctly. 1. Call an Assistant 2.This assistant will route the call to the workflow and at the same time retrieve the lead info from the CRM

Yeah if you don't attach a specific assistant to your number / server, then it will send the assistant request event. You listen for that event, do your crm lookup, then attach the info from your lookup to the agent / workflow that you will return to Vapi