Sign in failed
# support
j
I am trying to log into my account but getting sign in failed error on website and an email of fraud alert. My credentials are correct.
c
Could you please provide the email address associated with your account?
j
antariksh.sisodiya@thesunflowerlab.com
c
Your account has been unblocked. Please complete KYC verification to prevent future blocking of your account. If you are experiencing issues with KYC, you may need to provide another form of identification.
j
how can i do kyc?
c
It should appear when you sign up or log in. If you don't see the KYC page upon login, please make a loom recording of it and we will investigate
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