Super high latency
# support
g
My Optimize Streaming Latency is set to 4 to minimize the time between user response and AI response, and my latency is set at 665 ms. Despite all this, it still takes my agent around 5 seconds to respond to the user, which completely ruins the user experience. Not sure if it's due to the model I'm using or how I've set up my prompt, but can't seem to figure it out. I'll also attach some screenshots of my settings. https://cdn.discordapp.com/attachments/1382437094806519838/1382437095280480256/Screenshot_2025-06-11_at_21.07.45.png?ex=685703df&is=6855b25f&hm=13a5aa3dbfde8a015170c39d8d84a50aa0b72f6bd5447bc8a091a79767b6cc61& https://cdn.discordapp.com/attachments/1382437094806519838/1382437095708168242/Screenshot_2025-06-11_at_21.07.38.png?ex=685703e0&is=6855b260&hm=bd4eaedd6e58f104ca592bf9c007cf4a37cea77c855a082390bd4cf6fcff81a0& https://cdn.discordapp.com/attachments/1382437094806519838/1382437095972536340/Screenshot_2025-06-11_at_21.10.31.png?ex=685703e0&is=6855b260&hm=2a18ac604e99336f06b8813d17308ee52145c3c0837d8d89cd4359ad5bfb3b1c& https://cdn.discordapp.com/attachments/1382437094806519838/1382437096488439838/Screenshot_2025-06-11_at_21.10.37.png?ex=685703e0&is=6855b260&hm=804fbd4d7e2bccd7778af67d2593bf62aa4566808726fafa56bd9add98878d07& https://cdn.discordapp.com/attachments/1382437094806519838/1382437096823853066/Screenshot_2025-06-11_at_21.10.43.png?ex=685703e0&is=6855b260&hm=41db3ddb5af107c175b1b0c11d77305f593e4f3321285575725de81d34f7e5b6& https://cdn.discordapp.com/attachments/1382437094806519838/1382437097159524362/Screenshot_2025-06-11_at_21.10.47.png?ex=685703e0&is=6855b260&hm=8322eb0b35903fa5f03d9ecb35956bf898e8d056c7ff32dc7888464e0e0a3c5d&
c
Hey George, can you send me call_ids?
g
Here's the call ID a3cff7a5-d338-4252-92f2-cc4ea993393b And the call URL for reference https://dashboard.vapi.ai/calls/a3cff7a5-d338-4252-92f2-cc4ea993393b Also had some issues in that call specifically, where my agent successfully booked an appointment for me at 7pm but proceeded to tell me the slot is unavailable which was confusing. Not sure if you know what could have caused that.
Bump
c
Hey George, can you clarify what you mean by super high latency? All responses are being processed within a second. If you're talking about the "This'll just take a sec" message, it looks like we're getting a bad response from your server. We're seeing a
Request failed with status code 404
, which is why it's not being processed. https://cdn.discordapp.com/attachments/1382437094806519838/1384075961259266048/image.png?ex=68511cb0&is=684fcb30&hm=818c11a1cefa0f574482c91d19adb575da3aa1cb0a0eb1e2d4fffb7caf4e6a3b&
g
I was able to resolve it, thanks Sahil!
c
Sounds, good.
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