Fraud Alert on Your Account
# support
s
We are not able to sign in any more. Got asked to add a document. Scanned my drivers license (front + back), made a selfie, the verification process newer returned. Not with a success message, not with an error. I tried to loing afterwards -> Sign In failed. Got mail with "Fraud Alert on Your Account". Could you help? It's very urgent.
v
Thanks for reaching out! I don't have enough info to help with this specific 'Fraud Alert' and sign-in issue, so I'm escalating your request to a human support agent right away. They'll be able to look into your account and get this sorted as soon as possible. Hang tight—someone will be with you shortly!
c
Hi, could you please share the email your account is associated with?
k
Check now the issue is resolved!
r
I have the same issue
k
Please provide your vapi registered email address..
I'll ping you when fixed..
c
Your account has been unblocked.