Outbound Voice Call (Voice is not Smooth)
# support
a
The voice of the agent is not smooth when I go for outbound calling. Is this the issue at the development level, or the issue with llm I'm using or the voice I'm using?
v
Try switching your TTS provider or adjusting the speech speed (if supported) to improve voice smoothness. For example, if you are using PlayHT, you can set the
speed
parameter in your voice configuration:
Copy code
json
"voice": {
  "provider": "playht",
  "voiceId": "jennifer",
  "speed": 1.0
}
If your current provider does not support the
speed
field, consider testing with PlayHT or another provider to see if the smoothness improves.
[See more in the speech configuration docs.](https://docs.vapi.ai/customization/speech-configuration) Source: - [Speech configuration](https://docs.vapi.ai/customization/speech-configuration)
Try switching your TTS provider or adjusting the speech speed (if supported) to improve voice smoothness. For example, if you are using PlayHT, you can set the
speed
parameter in your voice configuration:
Copy code
json
"voice": {
  "provider": "playht",
  "voiceId": "jennifer",
  "speed": 1.0
}
If your current provider does not support the
speed
field, consider testing with PlayHT or another provider to see if the smoothness improves.
[See more in the speech configuration docs.](https://docs.vapi.ai/customization/speech-configuration) Source: - [Speech configuration](https://docs.vapi.ai/customization/speech-configuration)
a
Speed is good but the agent get stuck in between call, sometime there is error in their voice.
Can you please connect me with any real person, like live chat not AI
Anyone Please
c
Could you please provide a call id?
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