I'm experiencing a deep voice after transferring a call in squads, but when I call the assistants directly, there is no problem. It was working well previously, but I'm not sure what changed on your side. Audio: https://storage.vapi.ai/70ec8aa3-3409-4e6a-9bb4-396cfce63f55-1749886763679-911dad4b-c88b-4165-82ad-04217c22547d-mono.wav SquadID: 6d94460f-7174-4477-9912-955d002365be CallID: 70ec8aa3-3409-4e6a-9bb4-396cfce63f55 Other assistant IDs in squad: Urologist: 87b9b174-0b97-4cc2-8ebc-61c4d3f4d8f2 Pediatric: 0c392ede-e6c9-4c8d-b70a-cd59e3b88658 Dentist: e194883e-a562-4f46-88ea-ac93a1cd1bb4 And many more, so test on those I've provided

Suggestion: Please verify that all assistants in your squad have the same

voice

provider and configuration. Inconsistent voice settings between assistants can sometimes cause audio artifacts or pitch changes after a transfer. Example configuration for each assistant:

json
"voice": {
  "voiceId": "your-voice-id",
  "provider": "cartesia"
}

If all settings are aligned and the issue persists, please report this to support with your SquadID and CallID for further investigation, as the documentation does not list this as a known issue. Sources: - [Silent Transfers Documentation](https://docs.vapi.ai/squads/silent-transfers) - [Squads Overview](https://docs.vapi.ai/squads) - [Vapi Voices](https://docs.vapi.ai/providers/voice/vapi-voices)

Looking into it

Message marked as helpful by @Herbert! 🎉

checking if this is resolved/solved for you?