Trieve error when connected to vapi
# support
k
the message show that"Error in Saving Credentials Account operation request denied" .why is that so. please help to solve the issue @Vapi @Vapi Support Bot @Shubham Bajaj
k
Regenerate a valid API key with proper permissions, save it at the correct level (assistant ), and retry the connection..
c
Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your organization ID.
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