Importing Vonage number seems broken.
# support
c
Hello, I am trying to add an US number using the Dashboard/Phone numbers/ + Create Phone number. I select Vonage, enter my number (tried multiple to be sure of the behaviour), enter the number name and press import. I get this message every single time: "Could not find Vonage Number" The numbers within Vonage are in existence for quite a while now, not freshly added.
c
Hi Crave, For importing a Vonage number into Vapi, you need to ensure that the number is eligible and correctly set up in your Vonage account. Possible reasons for the error "Could not find Vonage Number" could include: 1. **Verification and Eligibility**: Ensure that the Vonage number is active and can be managed through their API. Sometimes legacy consumer accounts might have restrictions. 2. **Account Permissions**: Verify your account permissions on Vonage to ensure they allow integrations. 3. **Correct API Credentials**: Double-check that the API credentials and any configuration settings in Vonage are correct and up-to-date. If these settings are verified and the issue persists, further assistance from Vonage may be required. You can refer to the [Vapi documentation for importing numbers](https://docs.vapi.ai/quickstart/import-twillio) which also outlines the general process for importing numbers to Vapi that should be applicable to Vonage along with Twilio.
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