Vapi AI automatically retries outbound calls 4 times when customers decline/don't answer, which creates a harassment-like experience.
Is there any solution to this?
k
Kings_big💫
06/16/2025, 9:40 PM
Reduce the retry count in the outbound call settings, enable voicemail/no-answer detection, and use fallback actions like SMS or callback scheduling instead of repeated call attempts..
c
Chiranjeet Mishra
06/17/2025, 1:03 AM
Hey @Soma_Szileczki, checking if this is resolved/solved for you?