Hey everyone! We built a custom tool on our MCP server that enables your Vapi agent to loop in a human for input during a call using SMS.
When your Vapi agent hits an approval gate—or just needs a sanity check—it can now fire off an SMS to a designated teammate. The human can review the context, reply by text, and the agent will revert back to the customer to continue the conversation.
It takes less than 5 minutes to setup -- give it a try and would love to get your feedback!
Try Poku (it's free!): https://dashboard.pokulabs.com/