I just wanted to let you know that I wasn’t able to get to your ticket today. I’ve been tied up with some investigations and other work, and couldn’t give it the attention it deserves. I’m really sorry for the delay, but I’ll make sure to look into it first thing tomorrow. Thanks for your patience and understanding!

Hey, I looked into the shared call ID. What happened is that once we receive your live call control user message, we send it to the LLM for generating the next response along with a tool call. The LLM has generated the response, but thereafter the assistant finds out that the user is about to speak and it clears its voice pipeline. This results in no voice for you. For me to debug this further, I will require a few more call IDs from you to understand whether it happens randomly or it happens at a particular time frame during the conversation. With a few more call IDs, I would be able to find out the pattern and eventually help you out.