Workflow transcriber Google issue
# support
h
Hey, I moved from assistant to workflow with same settings and workflow doesnt work with Google transcribers - assistants are working correctly. Is it something temporary? Also the delay seems to be much longer than in assistant - is it just the testing mode or its workflow's handicap? Thanks.
c
Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) This would really help us figure out what went wrong!
a
Same issue, google transcriber does not work, call ID: de09a2b8-77a0-4ead-b23c-1f21e0ff7c87 Just tried
Doesnt matter in which language
c
Hey @Aurimas, could you please create a new support ticket? This belongs to @honza.r.
@honza.r. a gentle reminder to continue this thread.
h
Hey, I moved to assistant in this case. But I have another issue with transcribers - I am trying to use gpt 4o trancriber but it seems like it does not changing the language, it stays english even when 'cs' is selected and published. In API is succesfully changed to 'cs' (czech). Are you aware of this? Thank you
c
For transcribers in different languages, please try using Azure. In the meantime, could you send me a call id where the assistant didn't switch languages and a screenshot of the dashboard with the assistant set to CS for openAI? We will pass it along to our team to have them take a look at it.
h
please see this thread - all info shoul be there. Will try Azure also, thank you. https://discord.com/channels/1211482211119796234/1387096687062814851/1387166676583190659
c
We are currently investigating this issue and will reach out once we have an update from the team
h
this issue is now open for more then 6 days, lol google transciber dont work in workflow but works in agent. why cant you guys make stable releases or like n8n let people update so people can use beta.
s
Hey @Hessel , I apologize for your unpleasant experience. I understand the frustration of being unable to use Google Transcriber. I don't have the call_ids that I can look into. If you can share the call_id, it would be helpful, and I can try to resolve it by this week.
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