m
Hello Guys. I have an unusual problem with my Agent and I can't find a solution. Every time it says goodbye, it says: "Thank you for call Wellness Partners." I have no idea where it's getting that from—I’ve searched everywhere in the settings, the prompt, but nothing includes that information. Has this happened to anyone else?
a
Had something similar happen to me when I was just looking through the dashboard. If you haven't already, try running a get request for that specific Agent's information and searching the response for wellness partners. Might be some setting or message that you're missing. If you already tried that then my bad I have no idea lol
s
It’s in end the messaging section
It’s the goodbye message
Also there is a default for voicemail
m
Thank yoi Shawn