Hippa compliance question
# support
n
Good afternoon, I wanted to check in and see if how HIPPA compliance works when it comes to creating of voice agents for Medical businesses. Also another questions is when I create an agent it seems like I can just turn on HIPPA compliance for free, but then in Add Ons I see it for 1000 per month. Thank you, https://cdn.discordapp.com/attachments/1384603213411385364/1384603214829191279/Screenshot_2025-06-17_at_2.35.09_PM.png?ex=685307bb&is=6851b63b&hm=376d7847bd6ad5d541246fada811c930730bc23cdedbb644cf654b71be4ebbfc& https://cdn.discordapp.com/attachments/1384603213411385364/1384603215416524980/Screenshot_2025-06-17_at_2.35.15_PM.png?ex=685307bb&is=6851b63b&hm=3ef236443bd00e49a6110d664a6d717e52bd2844b11194cf0702514db181d4b1&
v
To enable HIPAA compliance for medical voice agents in Vapi, you must activate the HIPAA add-on ($1,000/month) in your plan. Enabling HIPAA compliance ensures no call logs, recordings, or transcriptions are stored, meeting healthcare privacy requirements. To configure, set:
Copy code
json
{
  "hipaaEnabled": true
}
in your assistant or organization settings. The toggle may be visible, but full HIPAA compliance is only active with the paid add-on. For further clarification on billing or trial options, please contact Vapi support. Reference: [Vapi HIPAA Compliance Documentation](https://docs.vapi.ai/security-and-privacy/hipaa) Source: - [Vapi HIPAA Compliance Documentation](https://docs.vapi.ai/security-and-privacy/hipaa)
n
IS 1000 a month only for one voice agent or i can do it for multiple?
c
Once you activate it, it will be active for the entire organization, allowing as many assistants as you have.
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