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# general-english
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Kent
06/17/2025, 7:31 PM
I'm seeking assistance with an issue my client is facing. They want to enable the HIPAA add-on but are encountering an error that mentions needing credits to activate it. Does anyone know how to resolve this? Do we need to purchase $1,000 worth of credits first to enable HIPAA? If so, what are the steps to make that purchase? Thank you!
https://cdn.discordapp.com/attachments/1211484481848873020/1384616562798887153/image.jpg?ex=68531429&is=6851c2a9&hm=d87ab86b2280f0f95206da4b5393c28f5a29a0a65b5e3e740db2e07640369b54&
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Sahil
06/17/2025, 7:39 PM
Yes, you will need to add the credits and you can do it via going to this page
https://dashboard.vapi.ai/org/billing
Sahil
06/17/2025, 7:39 PM
and filling your credit card details and credit information.
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