Vapi is the Voice AI platform for developers.

Vapi AI

Getting pipeline-error-eleven-labs-voice-not-found

**The error `pipeline-error-eleven-labs-voice-not-found` usually means the specified ElevenLabs voice is missing or misconfigured.**  
- Double-check your ElevenLabs voice ID and ensure it exists and is accessible in your configuration.
- If the issue persists, contact [Vapi Support](https://docs.vapi.ai/support) with your call ID and details for further assistance.

*Example config check:*
```json
"voice": {
  "provider": "elevenlabs",
  "voiceId": "your-valid-voice-id"
}
```

Sources:
- [Changelog March 6, 2025](https://docs.vapi.ai/changelog/2025/3/6)
- [Vapi Support](https://docs.vapi.ai/support)

Hey! To help track down this issue, could you share:

- The call ID

    
  This would really help us figure out what went wrong!

Hey Raju, can you please create a new support ticket for your issue?

<@865531204849500190> wdym call id? if u make any call using Elliot, it will fail

but here is a call id example: 5d64fb76-45f7-47f8-aa35-56ef1a407b0c

in addition, fallback voice that i had setup on my assisant did not work

Hey, can you try again by removing your 11labs key first. This voice belongs to us, and if you use your own key, then you can't use our voice.

<@865531204849500190> , ive never had this issue before tho. ive been using the voice for a while. what changed?

Hey, are you checking if this is resolved for you after having our discussion?

have done so <@865531204849500190> but it's still not fixed. awaiting the teams resolution

please have a look https://discord.com/channels/1211482211119796234/1384718134090403941

hey @ar, checking if this is resolved/solved for you?