10s delay before warm transfer summary being playe...
# support
a
I am experiencing an issue with the delay of the warm transfer summary message. It seems that this message is only generated after the call has been transferred, which is causing a delay. Could you confirm whether this is the cause of the issue? If so, how can we reduce the waiting time? Call ids: 6ac54f89-17f3-422d-8bdb-2d2ff0642c09 7bcfbd65-4c8a-49d5-87d5-516ec35ef1eb
k
Use a "say-first" warm transfer mode or prebuild the summary using
summaryPlan.messages
before calling
transferCall
, so the message is ready instantly without waiting for real-time generation..
a
Thank you. I will try it. For now I will mark this as resolved
a
Marking this ticket as Solved ✅