Unable to login using Email and Password
# supportm
Master_Oogway
06/19/2025, 6:33 AMI am trying to login my account using my emailid and password. But it asks me for an verification. Even after the verification details are given it doesnt login.
Please help
v
Vapi
06/19/2025, 2:46 PMSend your Vapi registered email address..
m
Master_Oogway
06/19/2025, 6:00 PMsmohamedashik84@gmail.com
v
Vapi
06/20/2025, 7:37 PMWe have whitelisted your account, removed any flags for KYC invalidation, and sent you a magic link to your email. Please use that link to login to your account and let us know if you encounter any issues
s
st._.elsewhere
06/21/2025, 1:48 AMCan you help me the same way?
Sales@valkyrieadvertising.life
st._.elsewhere
06/21/2025, 1:49 AMIves tried verifying with both my active dl & passport.
https://cdn.discordapp.com/attachments/1385145539682762822/1385798747144978452/IMG_3615.jpg?ex=68576128&is=68560fa8&hm=5df0f4f389e80437ba8132f656e64e5782d89e5fb8970933d9bbcf68a4029171&
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Master_Oogway
06/21/2025, 4:28 PMThe link expired and I am encountering the same issue again please help
z
Zimmy
06/23/2025, 12:14 AMive also got the same issue
ahmedm@allinit.com.au
v
Vapi
06/23/2025, 11:30 PMI sent each of you a magic link for the time being until we resolve this login issue. If it expires and you need another one, please let me know
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Master_Oogway
06/30/2025, 5:27 AMCan you please send me a login link
Master_Oogway
06/30/2025, 6:36 AMIt turns out my other account has the same issue now
Master_Oogway
06/30/2025, 6:36 AMmohammadashik109@gmail.com
Master_Oogway
06/30/2025, 6:36 AMPlease help
v
Vapi
06/30/2025, 12:54 PMTry once again.
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Master_Oogway
06/30/2025, 4:57 PMthis one works now but the other one still same
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Vapi
06/30/2025, 5:34 PMsend me other one email address.
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Master_Oogway
07/01/2025, 3:52 AMsmohamedashik84@gmail.com
v
Vapi
07/01/2025, 8:10 AMIt should work now. Please try again
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Master_Oogway
07/02/2025, 5:10 AMYes it works but the other one got the veriff issue again
Master_Oogway
07/02/2025, 5:10 AM..
v
Vapi
07/02/2025, 5:46 AMFixed that one too. Please try it now
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Master_Oogway
07/02/2025, 6:04 AMYes its working thanks
v
Vapi
07/02/2025, 6:50 AMsg.
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Master_Oogway
07/22/2025, 6:53 AMHi my friend also has this issue. Can you please help?
Gmail id : gangasunny55@gmail.com
Master_Oogway
07/22/2025, 6:54 AM.
v
Vapi
07/22/2025, 11:28 AMWe have made some adjustments to your account verification and would like you to try logging in again. If you encounter any issues please let us know.