We're getting a few calls failing today due to 'twilio-reported-customer-misdialed' this is happening across multiple different Twilio phone numbers and assistants Call ids 28f50b3f-5156-4beb-85b4-d6ae168c386f 1e663dfb-d5ca-414c-a1a9-256ee59aa8f6 58676a2d-01c2-4ec6-9ba9-63166985d556

The

twilio-reported-customer-misdialed

error indicates Twilio detected an invalid or incomplete number was dialed. To reduce these errors, ensure all phone numbers are in E.164 format before making calls. For example:

js
// Example: E.164 formatting for a US number
const phoneNumber = "+14155552671";

Double-check your number formatting and input validation logic before initiating outbound calls. [More details in the Vapi docs](https://docs.vapi.ai/calls/call-ended-reason). Source: - [Call ended reasons (Vapi Documentation)](https://docs.vapi.ai/calls/call-ended-reason)

This is happening on inbound calls, not outbound

Looking into it

@Louis, you should check Twilio logs for precise details. On our side, it shows that the telephony provider didn't connect, which means Twilio failed to connect.