CSV File format
# support
y
I can't upload csv's can I please get the format to upload csv's for multiple calls
v
You can upload a CSV for multiple calls using the following format. The only required columns are phone and **name**; you can add more columns as needed for dynamic variables.
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csv
phone,name
+11234567890,John Doe
+10987654321,Jane Smith
Make sure your CSV uses UTF-8 encoding and that column names match the variables in your assistant's script. [See example template](https://docs.vapi.ai/static/batch-sample.csv) Source: - [Vapi Outbound Calling Documentation](https://docs.vapi.ai/calls/outbound-calling)
y
page not found
please fix this
@User
k
Prepare a UTF-8 CSV file that includes at least one phone number in E.164 format along with clearly named columns. You can also add any additional variables required for your script. Once the CSV is ready, upload it using the "Call Many Numbers" feature in the dashboard, or use the API's /file endpoint to upload the CSV. Make sure to reference the file ID in your call workflow JSON payload for batch calling..
o
Hi, I tried to import a custom variable (company), and it gives me this error when I try to make the call. customers.0.assistantOverrides.property company should not exist
o
no i meant beyond that. like what if i wanted another column like "company"?
c
You can add additional columns as long as you define them in your assistantOverrides object when updating/creating the assistant through the API. Let us know if you need assistance with that
o
so it's not possible to do so via the dashbaord?
c
Not through dashboard, but you can use the API docs page to make the request for updating an existing assistant with your VAPI API key. I will put a link here for you to try and let us know if you need assistance creating the request. -->
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