I noticed that the chat option on assistants in dashboard would not have access to the data from a connected query tool. We can see the tool call to query tool gets made but the response indicates that the LLM did not receive the information. With the same assistant on a voice call saying same things the data is properly returned. We thought maybe this is just issue in dashboard but it's also happening via the API directly. We would like to offer webchat through same configurations as voice chat but it won't work if we can't prompt responses with data from the query tool. Is this a know issue? Is there any issue tracker or ETA on a fix? Many thanks

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!

If you look at this chat id: 07371712-a1f7-4cda-b1ac-51979764b35c you can see it call the correct knowledgebase but does not actually get the data back. If I do the exact same thing with a voice call it hits the same KB but will answer with the correct answer. In chat sessions it just hallucinates in circles as it didn't actually get the data back from the KB

Glad the issue was resolved. Please reach out to us if you have any other questions regarding this issue