Vapi Custom Background URL Not Working
# support
l
The custom background noise does not work through api, dashboard, testing assistant on dashboard, or calling. I have tried with my own URLs and with the default that vapi autofills. Can @User Support Bot @User let me know if this feature is live? https://cdn.discordapp.com/attachments/1386236532855406702/1386236533035765790/Screenshot_2025-06-21_at_11.43.39_PM.png?ex=6858f8e0&is=6857a760&hm=6e6c78fa4b3c1845ff1d0366ec121069724da6046836d07d3b26a3ca3d8bc148&
c
Hey! To help track down this issue, could you share: - The call ID This would really help us figure out what went wrong!
v
@User is this issue solve? i have the same issue which i don't hear any background sound thru this configuration
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