Vapi giving wrong "Ended Reason"
# supportm
Munshura_Faria
06/23/2025, 3:22 AMThe outbond call was received by customer with 8sec duration. But the ended reason is showing that Customer-did-not-answer which is creating some misunderstanding here.
Call Id: 91d8bdb6-5fb7-44b5-9ca9-08a01ec1f890
https://cdn.discordapp.com/attachments/1386546886193709076/1386546886936236216/Screenshot_2025-06-23_at_9.16.28_AM.png?ex=685a19ea&is=6858c86a&hm=5933ec4344c3e9487f3491d1741cac29cb0827c63d996c2514ea3f486c74073f&
Munshura_Faria
06/23/2025, 5:17 AM@User @Sahil
k
Kings_big💫
06/23/2025, 6:33 AMLooking into it
s
Sahil
06/23/2025, 7:41 AM🔵 14:21:28:166 [VoicemailDetectionStream] result = voicemail via openai"
Sahil
06/23/2025, 7:41 AMIt was detected as voicemail
Sahil
06/23/2025, 7:41 AMdue to which it was ended.
s
Sahil
06/25/2025, 7:21 PMVoicemail message is empty, resulting in the call ended reason being
customer did not answer