tried clearing cookies, usuing brave browser, restarting, creating new sign up and it sends you right to the option selection page and glitches out, tried on diffrent devices and the same issue

Try clear browser memory for vapi and then try in incognito mode..

didnt work

Send your vapi registered email address

Precutbench@gmail.com

Hey @PR3CUT can you please try again now?

Still the same issue

@ZORO can you help/

@PR3CUT Can you check it once again and let me know it's working or not?

same thing

Hey PR3CUT, I have unblocked your account. If you're still getting blocked and it's been a long time, DM me directly. I'll resolve it immediately.

its still the same thing as in the vid and i tried adding you

Let me check with our team and get back to you.

Okay

i have share you a magic link use that if you are facing this login issue.

yeah so i just tried it

Hey PR3CUT, I believe you just signed in today, and I think this issue is resolved for you. https://cdn.discordapp.com/attachments/1387062110839771206/1391823043403452416/image.png?ex=686d4bb8&is=686bfa38&hm=b6c115e994a6d681750bf8913e509e1d296f9579a5360a63fb81922a406d2df2&

You were last online on 10 July 2025 at 07:01. I’ve also sent you a magic link—you can use that as well. https://cdn.discordapp.com/attachments/1387062110839771206/1392961365752152137/image.png?ex=68716fdd&is=68701e5d&hm=fca301ae3159f69b8a2e4f8672e188ea1e339307db31bd7277af95d2adaa1b4c&

@PR3CUT I see what's the problem for your login issue. You have both SSO and email login enabled. You can use either of them. Let me know which works for you. I'll disable the other one, and then you can try to login again.

Get rid of sso, when I sign in with google it lets me be on the page for a couple seconds

Hi, I spoke with my team, and unfortunately, we're unable to remove either of the login methods. Here’s what we can do: I can access your organization as an admin, remove your account, and then you can sign up again. This should restore access to all your assistant tools, knowledge base, and other features. Let me know if this solution works for you. If you're managing accounts across multiple organizations for your clients, In that case, you might need to create a new account, I will link it to your current account, and then access all your organizations. Let me know how you'd like to proceed!

yeah that works for me if you could remove the ahmedsbanking5@gmail.com as well that would be good beause i was signing up on 2 accounts since the first one wasnt working b

Thank you for providing your consent. Your request will be processed and we will reach out to you when it is complete or if we need more info.

okay

Hi, First off, we want to sincerely apologize for the delay in getting back to you. We understand how frustrating it is to wait - especially when you're counting on us - and we owe you a clear explanation of what’s been happening and how we’re addressing it. Over the past few weeks, we've seen a significant increase in support requests. While this reflects exciting growth, it has also stretched our small team and exposed some real challenges in scaling our support operations. To improve your experience, we’ve taken a step back to reassess our approach. Here’s what we’re implementing: - Smarter Support Through Automation: We’re investing in our AI support systems to help you resolve issues more efficiently. Soon, our support bot will offer expanded capabilities, making it easier to access accurate, instant help—particularly for common or repetitive queries. - Expanding the Support Team: To meet growing demand, we’re adding 2–3 new team members focused on managing support volume and improving response times. - Prioritized SLAs for High-Usage Accounts: We’re introducing service level improvements for users who are growing with us: - Accounts with usage over 1,000 minutes/month will receive prioritized support. - For all general inquiries, we’re establishing a standardized 48-hour response time. We’re confident these steps will lead to faster, more reliable support and help us better serve you as you grow with us. Also, in case you still need help with this ongoing ticket, do let us know, and we will help you get this resolved as soon as possible. Thank you for your continued patience and for being part of our journey. Warm regards, Vapi Team

yeah i just tried logging in with ahmedsbankign5@gmail.com email

I don't see any issue with your account. Mind sending me a loom video in DM with network logs? Will get this fixed.

Networks logs as In what? What do you need to see?

Through chrome debugger. Ping me on DM will help you out.

whats your user its not showing up