Hi Guys i am using a bot to call adjuster and when i call sometines appears a switch that asks to enter different numbers to talk with a person. is there something to use in vapi so i can do this with my bot? Someone knows?

Yeah you can use the dtmf() tool to send keypad tones during calls, and add responseDelaySeconds to ensure proper timing when navigating IVR menus..

Thanks for your answer! So you just activate the dialpad function and then you just put this on the prompt? Is there a special way to write it?

Yes, just enable the dtmf tool in your Vapi.ai setup, then use dtmf("1234", { responseDelaySeconds: 2 }) in the prompt to send tones with optional delays..

thanks

No need to wrap it in JSON..