I have implemented a "transferCall" tool for my as...
# office-hours
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I have implemented a "transferCall" tool for my assistant. It works reliably, which is great. However, when I turn on the "Warm Transfer with Summary" feature, no warm transfer takes place. In dozens of tests, it never does it. Is there something more that I need to do besides the following settings in the tool? https://cdn.discordapp.com/attachments/1228667357849849856/1387113958892376114/image.png?ex=685c2a0b&is=685ad88b&hm=5c1fa7064ea2b8ad92b4ff7f3295b600bea52c72ef9c55b5901fd2973b4b9920&
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