Does anyone know how we can store recordings and t...
# support
a
There must be a way
v
Wouldn’t be compliant dude
p
You can have call recordings and VAPI can store them in a HIPAA-compliant manner. However, there are specific requirements to ensure HIPAA compliance for your recordings: 1\. **Cloud Storage Requirements**: - You must provide your own HIPAA-compliant cloud storage credentials - VAPI supports several providers for HIPAA-compliant storage: - Amazon S3 - Google Cloud Storage (GCP) - Others 2\. **Configuration Steps**: 1\. Purchase the HIPAA compliance add-on in your subscription billing page ($1000/month) 2\. Set up one of the supported cloud storage providers (S3, GCP, Azure, etc.) 3\. Add your storage credentials on the Provider Credentials page in the Dashboard 4\. Make sure your assistant's
artifactPlan.recordingEnabled
is set to true 5\. Configure the
recordingPath
if you want to customize where recordings are stored 3\. **Important Notes**: - Without proper cloud storage credentials, recordings won't be stored when HIPAA compliance is enabled - You'll still receive an end-of-call report with call information - With HIPAA enabled, VAPI won't store the recordings in their own storage This approach ensures your call recordings are stored in your own HIPAA-compliant environment while still allowing you to benefit from VAPI's call recording functionality.
a
does this mean we need to set Vapi up via code? This does not look doable via the dashboard.
s
Hi @A J , To complete your setup, please follow these steps: 1. Access the VAPI dashboard 2. Go to Provider Credentials (or External Provider Keys) 3. Enter your API keys in the corresponding fields 4. Configure your storage buckets for credentials, call recordings, and any other data 5. Enable HIPAA compliance Once those steps are done, you’ll be all set. Please give it a try and let me know how it goes!