Text chat testing workflow
# support
r
Is there a way to test a workflow using a text chat? I currently only see an option to do a voice call.
k
create a suite under the Test tab, add Chat-type tests with defined scripts and success criteria, then run and review the results..
k
Ohh Test Suites only run against agents assistants, not workflows, so you won't see a workflow option when creating Chat-type tests..