I can't work with the Portuguese accent from Portugal, any advice?

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!

@User The call ID: dd648d53-d5fa-4e92-b55e-fa73d29ce364 When exactly did this happen (the timestamp): 2025-07-05T14:27:30.945Z What response did you expect to get: I expected the conversation in PT, Portuguese from Portugal, as it was created in the assistant What response did you actually get: conversation in PT-BR, with Brazilian phrases and accent, with no relation whatsoever to the assistant and the instructions provided

Instead of using Vapi voices, use ElevenLabs Alice or Antoni for European Portuguese

I found Alice but I didn't find Antoni, is there another one for men?

Copy this voice ID and enter it manually for Antoni. ignore the provider

{
  "provider": "11labs",
  "voiceId": "ErXqV9BBWJxaD8P3Yrn"
}

I tried to update via API but got an error: { "message": "Couldn't Find 11labs Voice. If you're using your credentials, check the voice exists in your 11labs account. If not, check the voice exists in the provided list. Hot tip, remove your credential if you're trying to use a Vapi provided voice.", "error": "Bad Request", "statusCode": 400 }

Here is another voice id to try

IKne3meq5aSn9XLyUdCD

Also please be sure to use eleven_multilingual_v2 for the voice model