Will you be crediting me for this downtime?

They might lift the verification requirement on your account. They did for mine

Send you vapi registered email address..

Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your vapi account email.